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:: Volume 5, Number 3 (8-2015) ::
Iran J Ped Hematol Oncol 2015, 5(3): 138-144 Back to browse issues page
Mothers’ Satisfaction Rate from Hospital Cares in Hematology- Oncology Ward
MS H Boroumand, Mr M Moshki, Dr A Khajavi, Dr H Hashemizadeh
Abstract:   (863 Views)
Background Satisfaction evaluation is a good way to assess hospital conditions. In Health Care System, parentscan be also as children's main supporters, thus they may act as patient's viewpoints' representatives.This study aimed to evaluate mother’s satisfaction of hospital care in hematology – oncology ward in Dr Sheikh hospital. Materials and Methods A Cross-sectional descriptive analytic study was conducted using Pediatric Family Satisfaction (PFS) questionnaire and interviewing with 164 mothers duringMarchto February2013. The obtained data were analyzed using SPSS -16 software and descriptive statistics. Results The mean age of mothers and children was31.2±5.8, and 7.95 4/66 years.The children were 64 % male and 36 % femael. A large number of mothers (%56 (describedtheir satisfaction about medical care as moderate,(%70.7) reported their satisfaction about nursing care at very high level and(36.5 %) reported satisfaction about welfare services at high level(59%)and describe overall satisfaction at very high level . The totals mean of mothers’ satisfaction ratewas 121.8 ± 10.8. The mean of medical care, nursing care, welfare services was 2.9±34.1,4.6±50 and4.8± 32.9 respectively. Conclusion Overall satisfaction with medical, nursing and welfare staff was acceptable. For more satisfaction, it is widely recommended to improve veinipuncture by nurses, Physicians should inform parents about the tests results, and finally disturbance in ward with noise should be controled.
Keywords: Keywords Children, Hematology-Oncology Ward, Hospital Care, Mothers Satisfaction
Full-Text [PDF 126 kb]   (356 Downloads)    
Type of Study: Research | Subject: Special
Received: 2015/08/24 | Accepted: 2015/08/24 | Published: 2015/08/24
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Boroumand H, Moshki M, Khajavi A, Hashemizadeh H. Mothers’ Satisfaction Rate from Hospital Cares in Hematology- Oncology Ward. Iran J Ped Hematol Oncol. 2015; 5 (3) :138-144
URL: http://ijpho.ssu.ac.ir/article-1-220-en.html
Volume 5, Number 3 (8-2015) Back to browse issues page
Iranian Journal of Pediatric Hematology and Oncology
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